No Reply : Ticket #4419 about a broken cable

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Vostok
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No Reply : Ticket #4419 about a broken cable

Postby Vostok » Sun Mar 28, 2021 2:28

Hello,

I made a request to the EU support (Ticket #4419) on March 1st which remains unanswered. I would need a replacement cable for my Gladiator NXT.

Would it be possible for someone to answer me?

Regards,
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Eduard VKB FSC
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Re: No Reply : Ticket #4419 about a broken cable

Postby Eduard VKB FSC » Mon Mar 29, 2021 1:04

Hello Vostok,

Sorry for missing your ticket. The replacement cable will be shipped tomorrow.
VKB store in Europe - http://flightsimcontrols.com

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Madgun
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Re: No Reply : Ticket #4419 about a broken cable

Postby Madgun » Tue Mar 30, 2021 3:17

Ticket #4735 Damaged Connector Cable of Gladiator Premium Right

I got the same issue :(
Madgun

Vostok
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Re: No Reply : Ticket #4419 about a broken cable

Postby Vostok » Wed Mar 31, 2021 22:10

Eduard VKB FSC wrote:Hello Vostok,

Sorry for missing your ticket. The replacement cable will be shipped tomorrow.


No worries, thanks for your answer. As long as I can repair my stick in the end I'm happy (moreover the quality of your products has nothing to do with this incident, I prefer to specify it if some readers came across this subject thinking it's a design defect : it's not)


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