Gladiator NXT restock?

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Eduard VKB FSC
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Re: Gladiator NXT restock?

Postby Eduard VKB FSC » Thu Mar 11, 2021 2:28

Warfare 7 wrote:NB : However oredering it was a nightmare, hope it will never be like that again (we'll see for the Throttle).

Hi Warfare 7,

The website is in the move to more powerful platform. I hope we could optimize email notification to make less load to the platform. However, the throttle as a new product will be offered first as China Express Airlift option. Which means that we will not have limitation of the size of cargo but capacity of production line and the ordering process is more comfortable.
VKB store in Europe - http://flightsimcontrols.com

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Re: Gladiator NXT restock?

Postby AFK_Matrix » Thu Mar 11, 2021 12:03

I have now had my order completed and the sticks are now being delivered, yey!! :D

As to the website, I do think that if the product you are selling isn't in stock (i.e. sitting on the shelves in the Netherlands) then the website should show - pre-order.

This then means we know that you haven't actually got the sticks, but we can put our orders in and as you have said Eduard you can get things moving etc.

I don't think it needs to be anymore complicated than that, I personally am not interested in where the ship is with my product, just when I am going to get it in my grubby little hands lol!

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Re: Gladiator NXT restock?

Postby Sipha » Thu Mar 11, 2021 12:27

Hi, I received this email on Friday last week:

Dear customer!

Thank you for ordering with us.

Unfortunately, your Gladiator NXT is not yet arrived at our store. We are expecting to receive it next week. Your order is currently planned for shipment for Tuesday or Wednesday next week.

The parcel labels are created upfront so you might get a notification from the shipping company already.

Sorry for the inconvenience.

Best regards,

Team VKB FSC Europe


Can you tell me if the shipment has now arrived with you ?

I still haven't received any update on my shipping.

Many Thanks

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Re: Gladiator NXT restock?

Postby TommyZG » Thu Mar 11, 2021 12:42

I don't expect anyone that hasn't been dealing with logistics in retail to understand what these guys are going through. Does it really matter if we will get something today or in ten days? My order is in processing since February 28th :lol:

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Re: Gladiator NXT restock?

Postby chwiejak » Thu Mar 11, 2021 12:47

Guys, you are in quite good situation as your orders are confirmed or prcessing.
Think about those who must wait for new orders possibility (like me)

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Re: Gladiator NXT restock?

Postby Sipha » Thu Mar 11, 2021 13:08

Maybe this should have been a private email. I wasn’t really asking for opinions.

Just waiting on an official answer

Thanks

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Re: Gladiator NXT restock?

Postby Sethos » Thu Mar 11, 2021 15:37

Well, my order from the 24th has just arrived. Was delayed by a day due to a UPS trailer hiccup apparently but it arrived safely.

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Re: Gladiator NXT restock?

Postby Eduard VKB FSC » Thu Mar 11, 2021 16:55

Sipha wrote:I still haven't received any update on my shipping.

Yes, we received the cargo. It has been mostly processed and shipped but we are still busy with orders. All 15xxx NXT orders are shipped or will be shipped today. 160xx orders are processed and should be shipped today or tomorrow.
VKB store in Europe - http://flightsimcontrols.com

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Re: Gladiator NXT restock?

Postby 1ch0 » Thu Mar 11, 2021 17:13

I cant wait for NXTs beeing back in Stock. I want these sticks. :) Would be my first good sticks ever. It said today would be the selling start, right? What time usually? Or am I already too late?

Ah, my mistake, tomorrow is selling start. :)
Last edited by 1ch0 on Thu Mar 11, 2021 21:40, edited 1 time in total.

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Re: Gladiator NXT restock?

Postby Sipha » Thu Mar 11, 2021 18:10

Hi Eduard,

That's great news then. Many thanks for the update.

Regards

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Re: Gladiator NXT restock?

Postby 1ch0 » Thu Mar 11, 2021 21:45

So when can we expect to be able to buy the sticks on friday? I hope its enough and not sold out in minutes.

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Re: Gladiator NXT restock?

Postby chwiejak » Thu Mar 11, 2021 22:02

How you know that it will be this friday?

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Re: Gladiator NXT restock?

Postby 1ch0 » Thu Mar 11, 2021 22:30

The news says it.
https://flightsimcontrols.com/2021/03/0 ... ilability/

They expect to start selling tomorrow for the next charge.
Ok, I may have misread that ^^
"All Gunfighter variants, T-Rudder pedals and UCM are expected to arrive on Monday, 15.03.2021. We plan to start selling them on Friday, 12.03.2021."

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Re: Gladiator NXT restock?

Postby chwiejak » Thu Mar 11, 2021 22:47

ok, false alarm:)

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Re: Gladiator NXT restock?

Postby Eduard VKB FSC » Fri Mar 12, 2021 2:22

We plan to offer all Gunfighter variants, some UCM models and T-Rudder pedals today but unfortunately not Gladiator NXT yet.

I am expecting information from the handler soon. The cargo is in Rotterdam at the moment. As soon as it is released and we know the exact date of arrival, I will post here.
VKB store in Europe - http://flightsimcontrols.com


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