I will try this operation but... is it normal that the chip is in this "condition" ? It's look like a refurbished PCB and the little black chip is sticky.
GLADIATOR MK.II Windows 10 detection problem
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Re: GLADIATOR MK.II Windows 10 detection problem
I have opened a support ticket on my VKB-Shop account since the April 26 and I still don't have an official response.
Can I have a statement by VKB on the taking into account of this ticket because I have, since my purchase, a faulty stick.
Is it usual to ask customers to try to repair a product under warranty themselves ? Sorry but I'm not an electronic engineer so ask me to dismount the joy and starting to connect pins with a screwdriver is going a little too far for me.
Can I have a statement by VKB on the taking into account of this ticket because I have, since my purchase, a faulty stick.
Is it usual to ask customers to try to repair a product under warranty themselves ? Sorry but I'm not an electronic engineer so ask me to dismount the joy and starting to connect pins with a screwdriver is going a little too far for me.
Re: GLADIATOR MK.II Windows 10 detection problem
We will send you new PCB for replacement. Please email to warranty@vkb-sim.pro
Re: GLADIATOR MK.II Windows 10 detection problem
VKB Europe send me a new motherboard and it's now working flawlessly.
Re: GLADIATOR MK.II Windows 10 detection problem
Hello,
Mine has a similar issue.
No led status, no blinking, no windows detection
I tried with 2 others computers. Same...
What can I do ?
Best regards,
Hedi
Mine has a similar issue.
No led status, no blinking, no windows detection
I tried with 2 others computers. Same...
What can I do ?
Best regards,
Hedi
- fallout9
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Re: GLADIATOR MK.II Windows 10 detection problem
Please follow the same steps as above and provide order number and a description of the issue.
Re: GLADIATOR MK.II Windows 10 detection problem
Hello,
Unfortunatly, I have no VBK order number.
I've bought in France (local dealer) in Sept-2017 :/
Is there any way to buy a new PCB ?
Regards,
Hedi
Unfortunatly, I have no VBK order number.
I've bought in France (local dealer) in Sept-2017 :/
Is there any way to buy a new PCB ?
Regards,
Hedi
- fallout9
- Posts: 5240
- Joined: Wed Oct 03, 2018 20:37
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Re: GLADIATOR MK.II Windows 10 detection problem
Doesn’t matter, just write to that email address and explain the symptoms. But before that it wouldn’t hurt to open up the base and check if the wires and cables are properly plugged in. Check also the USB cable to make sure it’s working fine.
Re: GLADIATOR MK.II Windows 10 detection problem
Ok fallout9.
I've opened to check cables. Everything seems OK.
So I decide to check if the USB +5V is coming to the board. => OK
Unplugged all axis connection to retry USB detection => Still not detected, no LED
I've send a email last Saturday.
Regards,
Hedi
I've opened to check cables. Everything seems OK.
So I decide to check if the USB +5V is coming to the board. => OK
Unplugged all axis connection to retry USB detection => Still not detected, no LED
I've send a email last Saturday.
Regards,
Hedi
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Re: GLADIATOR MK.II Windows 10 detection problem
Is that leftover Flux? I don't think it is good for Microchips, if they soak this in...?
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