No reply to support ticket regarding changing my order

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defunkt1721
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Joined: Tue Sep 08, 2020 12:58

No reply to support ticket regarding changing my order

Postby defunkt1721 » Tue Sep 08, 2020 13:03

Opened a support ticket on Sunday #3024 regarding my order 11036. I accidentally ordered the wrong grip (left) when I should have ordered right grip.
Just concerned with the no reply as I'd rather amend my order before it gets shipped :D

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Eduard VKB FSC
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Re: No reply to support ticket regarding changing my order

Postby Eduard VKB FSC » Fri Sep 11, 2020 15:38

The order has been changed. We worked through all tickets by now.

No worries, we check the tickets before shipment. If any issues which you explained before shipment, it is on us and we fix it.

Your order will be shipped next week. Thanks for ordering !
VKB store in Europe - http://flightsimcontrols.com


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