Support ticket # 3399

[hiro29nov]

There seems to be no response to this ticket, so I will write it here.

We will contact you after processing and have shipped, and we will send you tracking information separately. I was told, but no tracking information was sent.

Is it possible that tracking information is not available?

Is there a way to check when the items I actually ordered will arrive?

It's a machine translation from Japanese, so I'm sorry if the meaning is hard to understand.

[hiro29nov]

I received a reply of tracking information today.

It's time to arrive in Japan and get it tomorrow.

It was just two weeks after shipping.

It was late to receive the tracking information, but the arrival time was good as expected.

Thank you