gunfighter mk4 ultimate no grip functions

[Biff82]

anyone had an issue where no buttons, hats or twist work? the vkbdev app recognises it, comms are green, but the only thing that registers is the x and y axis

[fallout9]

Release the fastener, make sure the grip went all the way in on the base, then retighten the fastener. Afterwards, run VKBdevCfg, click Default button under the Tools tab, click Yes to the following popup asking to configure, then calibrate.

[Biff82]

thanks for the reply, have tried reconnectiong the grip multiple times, and have tried multiple flashes and calibrations

[fallout9]

Flashing doesn't help, resetting to default and initializing do, as explained above. If it's still not working please fill up a service ticket.

[Biff82]

yeah have done that, thanks mate will contact vkb

[maethoss]

Exactly the same issue here...
Have you managed the grip to work properly?

[Biff82]

I ended up filing a ticket, vkb sent a replacement grip and everything worked

[maethoss]

Hi, so only the grip was replaced or the base too?
With the help of some really nice guys from the VKB Discord channel, we suspect that a connection in the grip is the problem, but so far I had no luck identifying it...