Unable to open support ticket due to joysticks being gift, not in Orders

[shesk]

I've been combing through the forums looking for details on upgrading the HAT A1 button of the NXT Standard to the Ministick on premium. Everything points to opening a support ticket with VKB so that they can provide you with the parts on AliExpress. However, because the joystick was a gift, I have no items listed under Orders and therefore can't open a support ticket to request a link to the parts.

Anyone encountered this issue before? Is here a way to 'register' my joysticks on VKB so that I can use their support?

[fallout9]

Please sent an email to sales@vkb-sim.pro about it.