My NXT is falling apart after 160 hours...

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Geneocide
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Joined: Wed Nov 11, 2020 8:03

My NXT is falling apart after 160 hours...

Postby Geneocide » Wed Nov 11, 2020 8:09

Hey All,

So I bought a new Gladiator NXT for Star Wars Squadrons when it came out last month, and after 160 hours of playtime I've already had issues with the flight stick's components. I've already had to replace both the X and Y springs twice, and now the secondary trigger (button 21) is no longer working. I've taken it apart to have a look, and for some reason it can no longer successfully press the button.

Is this common? Or did I just get a poorly manufactured one?

Thanks.

Geneocide

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fallout9
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Re: My NXT is falling apart after 160 hours...

Postby fallout9 » Wed Nov 11, 2020 8:45

Both springs and secondary trigger are replaceable parts, exposed to manufacturing defects or too much abuse. Please fill up a service ticket and you'll get a new secondary trigger and spare springs.

Geneocide
Posts: 2
Joined: Wed Nov 11, 2020 8:03

Re: My NXT is falling apart after 160 hours...

Postby Geneocide » Wed Nov 11, 2020 17:11

Thank you. I will do that. After inspection, The plastic joint in the “elbow” of the secondary trigger is what snapped.


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