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How long for the support to respond?

Posted: Wed Apr 02, 2025 16:10
by Michael
I made a mistake with my order.

I then wrote to EU Support and received an answer the day after.

However, the suggestion from support has still not been implemented.

I have not received an answer or a suggested solution for about week now.

Please help :)

Thank you

Re: How long for the support to respond?

Posted: Thu Apr 03, 2025 4:56
by AeroGator
Noted, I will contact the local dealer. Pls tell me your order and ticket numbers so I smth to refer to.

Re: How long for the support to respond?

Posted: Thu Apr 03, 2025 8:47
by Michael
Good Day AeroGator :)

Thank you so much for helping out.

Sure, order Nr: 65458 / Invoice: 051566 (Already paid)

Thank you.