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Order made, Money deducted, Order unexistent

Posted: Mon Nov 25, 2024 16:39
by hditano
Hello,

I made the payment for an order through Przelewy24 ,the money was deducted, but when the payment was processed, an error appeared.

I do have confirmation from the bank itself, but can't see any order on my VKB account, at the same time Przelewy24 confirms the payment went through flawlessly.

What can I do?

Re: Order made, Money deducted, Order unexistent

Posted: Tue Nov 26, 2024 0:00
by hditano
You can close this Thread.

For whatever reason, it took 2 hours to receive the confirmation email.