Ordered some joysticks - NO RESPONSE

[Kal Meckhar]

Hi there

I ordered some joysticks. Money has left my account but no eta or other contact other than your order is processing 7 days ago.

Is this a scam site? Luckly I used paypal

Order #53958

Have sent emails

Please respond

[AeroGator]

I'll check this. Hope you will get an update soon.

[shuffleQ]

Is this a scam site? Luckly I used paypal

No, it's not, lol. I've bought here before and also ordered a second stick last week.

Customer support, particularly response times are known to be lacking, you can't have everything.

Did you check what it said on the page, whether it's in stock? Most things here are often sold out. They never had a lot of stock to begin with, and now there are some uhm, disruptions for ships going through the Suez canal. So everything is taking longer.
Hence, several items are only available on backorder. That means that you can order now, and will receive it as soon as the next sea shipment arrives, which according to the News page is the 15th of May. You basically reserve one item from the next batch that gets shipped in from China.

You probably ordered a backorder stick, and will now have to wait ~2 weeks, sorry. I received an email today saying that they'll start shipping that new batch at around May 21st, I assume it'll be the same for you.

[Rollasoc]

Hopefully, tomorrow, we all here something, anything!!!

[Rollasoc]

On the main page...
"Shipping for backordered items (Gladiator variants) is planned during a week of the 27th of May "

So another week to wait!

[AeroGator]

Any progress?
I talked to the dealer on that very day.
Please update me.

[Rollasoc]

It's the week of the 27th.... Banner still hasn't changed.

A simple. "The stock has arrived" post would be appreciated.

[mcspancy]

My order from May 12th is still processing, I hope today we will get some good news about this shipment :]

[Rambo]

Do you have any news? I Ordered a joystick the 21th of may and i still have the same status and no news. It would be great if they communicate something about the order status.

[fallout9]

There's a banner on the website announcing shipping this week. There are many packages to go out, so might take a few days.

[Rollasoc]

Do you have any news? I Ordered a joystick the 21th of may and i still have the same status and no news. It would be great if they communicate something about the order status.

Spoke to support yesterday. Shipment is later than expected, but still due this week. Oldest orders will ship first. I ordered three weeks ago, so mine will go out sometime next week. Yours will hopefully be after mine.


Now updated news
https://flightsimcontrols.com/2024/05/3 ... ting-post/