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Price change with location in UK

Posted: Wed Jan 31, 2024 18:46
by shyPunk
I have just registered with the shop and obviously told it I am in the UK.

Having done this the prices seemed to have changed.

Is this because it is now showing the Euro price I am going to be charged (because it has had the EU tax removed)? Its just that I find it confusing that it still displays the message "incl VAT for EU only".

Thanks in advance, sPK

Re: Price change with location in UK

Posted: Wed Jan 31, 2024 22:06
by fallout9
If you're logged in you should see the price without VAT. You will be charged for local tax by the courier though, when they will deliver the parcel.

Re: Price change with location in UK

Posted: Thu Feb 01, 2024 2:40
by Delta
The shop always shows the price, including any taxes but not shipping, that you will pay to FSC when shipping to the current destiation. For EU destinations, that includes local VAT, for non-EU destinations, it does not. Hence "includes vat for EU only", it includes VAT if an EU destination is selected and it does not when a non-EU country is selected. A bit unintuitive, but you will be paying VAT at the border instead, not at the checkout. Your shipping company will often help you with that, and tack on another fee without asking first.

Re: Price change with location in UK

Posted: Wed Feb 07, 2024 14:57
by Moonman
Can anyone advise on the best way of paying VKB Europe from the UK? i.e pounds to euros?

Re: Price change with location in UK

Posted: Thu Feb 15, 2024 17:32
by Genetic
Customer service seems to be pretty poor in general from VKB in Europe and especially to the UK , its almost like they dont want to take our money , wish I could just order from the US site as at least they seem to answer questions

Re: Price change with location in UK

Posted: Thu Feb 15, 2024 19:13
by Billpe
I'm from the UK and I've never had issue with buying from VKB EU site. The payment will be in GBP but the payment system you use will automatically convert and pay VKB in whatever denomination they want to be paid in. On the payment page it will show you the conversion.

It's not bad Customer service but a pretty odd question to ask about currency conversion with an online payment.

Re: Price change with location in UK

Posted: Thu Mar 28, 2024 17:30
by KoN
Your be charged VAT and handle fees once in the UK . £12.00 UPs handel fee .

Re: Price change with location in UK

Posted: Fri Mar 29, 2024 0:11
by SkyHigh
For me is the other way around, when im logged in (UK address) then it shows the final price with VAT, but if im not logged in and I type the UK address then the VAT goes away.
Problem is i have to login to purchase the items.

Re: Price change with location in UK

Posted: Fri Mar 29, 2024 0:50
by fallout9
That's not right, please send an email to the vendor about it.

Re: Price change with location in UK

Posted: Sun May 05, 2024 15:14
by Vic
Wait, what? I never seen any vat options at all, my confirmation email said (includes €33,60 VAT)
Does this mean I will be charged vat twice? I'm in the UK, but northern Ireland so the rules start to get a bit tricky I assume

Re: Price change with location in UK

Posted: Mon May 06, 2024 3:53
by fallout9
If you've been charged once for VAT surely you won't get charged a second time, just keep the invoice handy for delivery as proof.