Conversation of receipt of payment
Posted: Wed Jul 19, 2023 13:23
Greetings,
My apologies if my message is premature however I'm starting to get worried about the payment I have made.
I ordered the premium version of both the Omni throttle left stick and the gladiator right stick on Friday 14th of July 2023, on the same day I paid by direct bank transfer. Order number #35639.
I received confirmation from my bank that the transfer was successful on Monday 17th of July. However I have yet to receive confirmation from VKB Europe. I sent a message using the contact support messaging system that day and after 48 hours I've not received any response, ticket number #11204.
I would appreciate any assistance you can provide in helping me with this matter.
Kind regards,
David
My apologies if my message is premature however I'm starting to get worried about the payment I have made.
I ordered the premium version of both the Omni throttle left stick and the gladiator right stick on Friday 14th of July 2023, on the same day I paid by direct bank transfer. Order number #35639.
I received confirmation from my bank that the transfer was successful on Monday 17th of July. However I have yet to receive confirmation from VKB Europe. I sent a message using the contact support messaging system that day and after 48 hours I've not received any response, ticket number #11204.
I would appreciate any assistance you can provide in helping me with this matter.
Kind regards,
David