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Order still getting processed?

Posted: Fri Jun 02, 2023 13:27
by Wisuals
I ordered a SCG Premium right and Omni Throttle left 4 days ago and recieved a "now being processed" email on the same day but havent gotten a update since then.
Does it usually take that long?

(Order 34847)

Re: Order still getting processed?

Posted: Fri Jun 02, 2023 14:34
by AeroGator
It is sure not alright, and it is not VKB EU normal way of business. There must be some glitch. We will ping the dealer. Thanks for pointing this out.

Re: Order still getting processed?

Posted: Fri Jun 02, 2023 21:37
by glogo
Hey there,

any news on that? I placed my order on 26th may and still processing :(

#34704 is my order number

Re: Order still getting processed?

Posted: Sat Jun 03, 2023 7:03
by AeroGator
Wisuals wrote:(Order 34847)

glogo wrote:#34704 is my order number


The dealer told us he received the cargo late last week, and is working on sending out all orders. Monday was a day off, which slowed things down a bit.
Sorry for the delay. Hope everything will get sorted out soon.
We apologize for slow communication.