Order still getting processed?

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Wisuals
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Joined: Fri Jun 02, 2023 11:47

Order still getting processed?

Postby Wisuals » Fri Jun 02, 2023 13:27

I ordered a SCG Premium right and Omni Throttle left 4 days ago and recieved a "now being processed" email on the same day but havent gotten a update since then.
Does it usually take that long?

(Order 34847)

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AeroGator
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Re: Order still getting processed?

Postby AeroGator » Fri Jun 02, 2023 14:34

It is sure not alright, and it is not VKB EU normal way of business. There must be some glitch. We will ping the dealer. Thanks for pointing this out.
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AeroGator

glogo
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Re: Order still getting processed?

Postby glogo » Fri Jun 02, 2023 21:37

Hey there,

any news on that? I placed my order on 26th may and still processing :(

#34704 is my order number

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Re: Order still getting processed?

Postby AeroGator » Sat Jun 03, 2023 7:03

Wisuals wrote:(Order 34847)

glogo wrote:#34704 is my order number


The dealer told us he received the cargo late last week, and is working on sending out all orders. Monday was a day off, which slowed things down a bit.
Sorry for the delay. Hope everything will get sorted out soon.
We apologize for slow communication.
Best Regards,
AeroGator


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