Cannot create Support Account

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Falton
Posts: 1
Joined: Fri Jan 13, 2023 13:25

Cannot create Support Account

Postby Falton » Fri Jan 13, 2023 14:18

Hi,

I'm trying to create a support account but when I register my Name and Email, I get no email to set a password.

It says I've been registered then redirects to the login page but I cannot login as I haven't created a password. I've tried password resets to the email I used but nothing has come through not to my spam folder either.

I clicked on New Support Ticket and entered my issue in the form there hoping it would send an email to the one I put into the form but I haven't had a response from that either.

If I try to sign up again it says email has been taken, so I assume the emails are just not being sent out?

Any help would be appreciated :) thanks.

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fallout9
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Re: Cannot create Support Account

Postby fallout9 » Sat Jan 14, 2023 0:49

Local rep informed, sorry for the issue.


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