VKB-SIM

Hi!

I tried opening a ticket, but it seems the system is broken/down? It doesn't seem to send any emails anymore (I tried with two addresses and checked the spam folder). As a result, one doesn't receive a password nor a confirmation for an opened ticket.

Hence, I'm also not sure if my support ticket was actually received be the team (email is: f******.h*********@gmail.com)

Thanks for any help!

Florian

Your ticket number please?

I didn’t get one because the system doesn’t send emails (at least it didn’t for the two email accounts I tried)

If you're logged on you should see if you have any open tickets.

I cannot login because I cannot register anymore because the ticket system has stopped sending emails I could create a ticket because this doesn’t require an account but I never got a conformation with a ticket number because of the same problem

Alright ) I'll just forward this to the local rep, sorry for the trouble.

intrance wrote:I cannot login because I cannot register anymore because the ticket system has stopped sending emails I could create a ticket because this doesn’t require an account but I never got a conformation with a ticket number because of the same problem

Looks like a classic catch 22 loop. I hope the EU dealer fixes it soon. If not, please write again in a day or two, it is important, and we will take care.

I have the same issue.
Can anybody help?
rgds
thomas

Hello Thomas,
Did you try to open a ticket using a contact form on the website ?
https://flightsimcontrols.com/contacts/
Also emails are sent as far as I could see.