Hi!
I tried opening a ticket, but it seems the system is broken/down? It doesn't seem to send any emails anymore (I tried with two addresses and checked the spam folder). As a result, one doesn't receive a password nor a confirmation for an opened ticket.
Hence, I'm also not sure if my support ticket was actually received be the team (email is: f******.h*********@gmail.com)
Thanks for any help!
Florian
Ticket system broken/down?
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- fallout9
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Re: Ticket system broken/down?
I didn’t get one because the system doesn’t send emails (at least it didn’t for the two email accounts I tried)
- fallout9
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Re: Ticket system broken/down?
I cannot login because I cannot register anymore because the ticket system has stopped sending emails I could create a ticket because this doesn’t require an account but I never got a conformation with a ticket number because of the same problem
- fallout9
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Re: Ticket system broken/down?
Alright ) I'll just forward this to the local rep, sorry for the trouble.
Re: Ticket system broken/down?
intrance wrote:I cannot login because I cannot register anymore because the ticket system has stopped sending emails I could create a ticket because this doesn’t require an account but I never got a conformation with a ticket number because of the same problem
Looks like a classic catch 22 loop. I hope the EU dealer fixes it soon. If not, please write again in a day or two, it is important, and we will take care.
Best Regards,
AeroGator
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- Eduard VKB FSC
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Re: Ticket system broken/down?
Hello Thomas,
Did you try to open a ticket using a contact form on the website ?
https://flightsimcontrols.com/contacts/
Also emails are sent as far as I could see.
Did you try to open a ticket using a contact form on the website ?
https://flightsimcontrols.com/contacts/
Also emails are sent as far as I could see.
VKB store in Europe - http://flightsimcontrols.com
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