Support Tickets and Repairs
Posted: Thu Oct 27, 2022 16:13
Hi!
My recently out-of-the-box VKB Gladiator has a problem described in this forum post: viewtopic.php?t=6783. I have submitted a Support Ticket 2 days ago, but I have some questions about possible repairs. If the base is required to be sent to VKB, do I have to pay for shipping there and back? If it'll take me almost 50$ for a repair I will seriously consider living with this problem, unless it is something user-fixable, but I don't know.
My recently out-of-the-box VKB Gladiator has a problem described in this forum post: viewtopic.php?t=6783. I have submitted a Support Ticket 2 days ago, but I have some questions about possible repairs. If the base is required to be sent to VKB, do I have to pay for shipping there and back? If it'll take me almost 50$ for a repair I will seriously consider living with this problem, unless it is something user-fixable, but I don't know.