VKB-SIM

I don't know what to do anymore. I have asked a simple question to VKB support by email to vkb@flightsimcontrols.com on 17.07., 19.07., 24.07., 01.08. and most recently on 07.08... and I just can't get an answer.

Once there was one response on 28.07. I became an email that I get an answer later that day. But apparently, no answer.

What kind of unprofessional store is this?
Why do so many recommend the products of VKB?

All I wanted to know is, what dimensions has the Gladiator NXT EVO "Space Combat Edition"?
Height? Baseplate?

Maybe this question is too difficult?
Maybe I will get an answer here...?
Or should I rather save further trouble and not buy anything from VKB?
What is your experience with the support?

Sorry to hear about these issues, I'll try to cover your needs: the EVO base plate is 18.8mm long and 14.8mm wide. The base height is 60mm and the whole joystick height is 240mm.
Let me know if you'd have other questions.

Thanks, "whole joystick height is 240mm" means from baseplate bottom to the top of the joystick?

Do you ship with DHL?

Yes and yes (you'll be able to chose the courier at checkout).

Will there be this year a discount coupon available at Blackfriday like last year or any other discount offer?

Too early to speak about Black Friday, but we have a 5% discount promotion running through our Star Citizen partners on Twitch these days.

Which partner? Link? Code?

You were supposed to find that yourself but if you're in a rush you could use this code: xero for a 5% discount.

TG67 wrote:Thanks, "whole joystick height is 240mm" means from baseplate bottom to the top of the joystick?

Since I've just taken some measurements anyway.. :

My Evo KG-12, mounted to the UCM-GL deskmount is just over 24 cm from the GL adapter-plate to the highest point of the KG-12 grip (the hinges for the flip-over trigger). It's probably just under 24cm from the adapter-plate to the top cannon-button.


S.