My order that i didnt recive…..
Posted: Mon Feb 21, 2022 16:51
After Christmas i saved up some money and bought a gladiator hotas. I bought the hotas the 27th of December and waited, however i just kept waiting and didn’t recive a single message of any kind about shipping.
About a week ago i checked if the address was right and it was. I also checked my mailbox and not a single thing from vkb.
I created a ticket about my order after i checked my mailbox and they answered really quick and i was impressed, however after they answered my ticket and i got a response it turned silent. I have created 2 more tickets after that and not a single message from vkb.
I also got a mail when i bought the hotas where they asked if my address was right, because they could not get it shipped to the address that i gave them, however we figured it out after some time. Although we “figured it out” i think it might have something to do with my address, however that doesnt tell me why i have to wait 2 months with no refund or response from the team…
About a week ago i checked if the address was right and it was. I also checked my mailbox and not a single thing from vkb.
I created a ticket about my order after i checked my mailbox and they answered really quick and i was impressed, however after they answered my ticket and i got a response it turned silent. I have created 2 more tickets after that and not a single message from vkb.
I also got a mail when i bought the hotas where they asked if my address was right, because they could not get it shipped to the address that i gave them, however we figured it out after some time. Although we “figured it out” i think it might have something to do with my address, however that doesnt tell me why i have to wait 2 months with no refund or response from the team…