My order that i didnt recive…..

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Johan30
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My order that i didnt recive…..

Postby Johan30 » Mon Feb 21, 2022 16:51

After Christmas i saved up some money and bought a gladiator hotas. I bought the hotas the 27th of December and waited, however i just kept waiting and didn’t recive a single message of any kind about shipping.

About a week ago i checked if the address was right and it was. I also checked my mailbox and not a single thing from vkb.

I created a ticket about my order after i checked my mailbox and they answered really quick and i was impressed, however after they answered my ticket and i got a response it turned silent. I have created 2 more tickets after that and not a single message from vkb.

I also got a mail when i bought the hotas where they asked if my address was right, because they could not get it shipped to the address that i gave them, however we figured it out after some time. Although we “figured it out” i think it might have something to do with my address, however that doesnt tell me why i have to wait 2 months with no refund or response from the team…

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fallout9
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Re: My order that i didnt recive…..

Postby fallout9 » Mon Feb 21, 2022 20:12

Wait a bit please, we're looking into it.

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fallout9
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Re: My order that i didnt recive…..

Postby fallout9 » Tue Feb 22, 2022 21:19

According to the tracking the parcel has arrived at destination, but no one picked it up so it was returned to the local warehouse.
You'll get reimbursed soon.


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