Ticket #6195
Moderator: AdminGroup
Ticket #6195
Hi. 18 days ago I reported a damaged hat switch in the new VKB Ultimate joystick. After the initial contact with the support, silence for 16 days. Nothing, nada. Can someone finally take care of this matter? How long I have to wait?
Re: Ticket #6195
Hello.
I am writing here because no one answered me on the support page.
What kind of mail did you send your hat switch because it hasn't arrived so far? If by courier, please provide the number of the consignment note, because without it I will not be able to monitor the parcel and thus I will miss the courier's visit.
I am writing here because no one answered me on the support page.
What kind of mail did you send your hat switch because it hasn't arrived so far? If by courier, please provide the number of the consignment note, because without it I will not be able to monitor the parcel and thus I will miss the courier's visit.
- Eduard VKB FSC
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Re: Ticket #6195
Hello Leszyc,
The tracking link is provided via ticket The replacement should arrive shortly.
The tracking link is provided via ticket The replacement should arrive shortly.
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