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Ticket #6044
Posted: Fri Oct 15, 2021 22:17
by vee
Hello guys! i have a problem with my Gladiator NXT a3 hat button.I am not sure if i did it in a proper place.Asking gently for feedback, and solution,
Thank you in advance
Re: Ticket #6044
Posted: Fri Oct 15, 2021 23:21
by fallout9
Standard or Premium Glad? Tried to reset it by clicking the Default button? If yes and still not working please post a screenshot with your Profile/Buttons/Physical Layer.
Re: Ticket #6044
Posted: Sat Oct 16, 2021 0:15
by vee
I tried to reflash the device, set it to default, recalibrate too. It has problem with left direction only.I am currently at work, i will provide a screenshot when i am back home.It is a premium stick right.
Re: Ticket #6044
Posted: Sat Oct 16, 2021 7:37
by vee
This the promised screenshot.Testing buttons- failed, left direction of A3 HAT not present.
I am going to open the grip, and see if one of the pads is unsoldered.I doubt it tho, but worth trying.Awaiting for further instructions.
I love this stick, please help me.
Re: Ticket #6044
Posted: Sat Oct 16, 2021 10:32
by Ron61
So how many buttons are not responding? I only see one 8th worked. Where are the others?How many red squares light up when you move the HAT completely in the Profile-Buttons?
Show the configurator window in full, without clipping.
Re: Ticket #6044
Posted: Sat Oct 16, 2021 16:30
by vee
How can i show you something that isn't working? You can see 3 button pressed on pictures, LEFT DIRECTION isn't shown becouse it is not working.
I have already written what is wrong and how many buttons are working.
Once again, A3 5-directional button on a Gladiator NXT (right), left direction, suddenly stopped working.
It is not present in a test, in the game and not anywhere else.
See attachments.
EDIT AND UPDATE.
Tested second time
Up-working button 22
Down-working button 8
Right-working button 24
Middle-working button 10
LEFT Button 23 Sometimes working but along with button nr. 8- it has to be pressed strong
It is probably unsoldered pad, or USB cable becouse from time to time joystick disconnects itself when i touch the cable.
Edit.2 Pads are ok, i change the cable for a new one.The same situation.
Re: Ticket #6044
Posted: Sat Oct 16, 2021 18:45
by Ron61
How to show? Well, this is how, for example, the physical buttons of the hut A3 should work. Therefore, I ask you to check it out.
First, we need to figure it out at the physical level, and then we will understand it at the logical level.
- A3.zip
- (660.43 KiB) Downloaded 206 times
Re: Ticket #6044
Posted: Sat Oct 16, 2021 19:12
by vee
here
They are physically present in the software.But when i press left direction it shows also down.You can see this in a clip.Yesterday it wasn't working at all, no output from left direction button.I am super confused atm.
Re: Ticket #6044
Posted: Sat Oct 16, 2021 19:20
by Ron61
Well, all the buttons for you work at the physical level. The layout on the logical layer got lost (or so configured) - show the screenshot of the Profile-Buttons- Logical layer. It can be fixed in two clicks, but we need to analyze it in more detail.
Re: Ticket #6044
Posted: Sat Oct 16, 2021 19:28
by vee
Here
Re: Ticket #6044
Posted: Sat Oct 16, 2021 19:39
by vee
This is what is happening when i press left ona the hat only.
Re: Ticket #6044
Posted: Sat Oct 16, 2021 19:40
by Ron61
Everything seems to be correct, but I ask you to make a video from the Test tab with the Log checkbox activated. And test starting from the top position and continue clockwise. Finally, press the center HAT button.
Re: Ticket #6044
Posted: Sat Oct 16, 2021 19:50
by vee
here
Re: Ticket #6044
Posted: Sat Oct 16, 2021 20:21
by Ron61
I don't see any problem with HAT A3.
Re: Ticket #6044
Posted: Sat Oct 16, 2021 20:26
by vee
Look at this video
This is when i press left on a hat
Still don't see a problem?