Hi there,
I just purchased a Gladiator NXT, paid for it, but the order is still in my cart with zero confirmation.
Also I can’t seem to write a support ticket.
Paid for Gladiator NXT, zero confirmation of payment
Moderator: AdminGroup
-
- Posts: 2
- Joined: Mon Sep 27, 2021 16:20
- Has thanked: 1 time
- Eduard VKB FSC
- Posts: 680
- Joined: Sat Oct 10, 2015 13:39
- Has thanked: 213 times
- Been thanked: 281 times
Re: Paid for Gladiator NXT, zero confirmation of payment
Hello vandenhecket,
It is possible that PayPal payment failed. If it happens, PayPal will cancel the transaction and refund the amount back to your account within 24 hours. In this case our store does not get a payment confirmation and your order is not placed.
I would propose to repeat ordering when the amount is refunded by using different method. Usually native PayPal or credit card payment via PayPal work fine as well as direct bank transfer of course.
It is possible that PayPal payment failed. If it happens, PayPal will cancel the transaction and refund the amount back to your account within 24 hours. In this case our store does not get a payment confirmation and your order is not placed.
I would propose to repeat ordering when the amount is refunded by using different method. Usually native PayPal or credit card payment via PayPal work fine as well as direct bank transfer of course.
VKB store in Europe - http://flightsimcontrols.com
-
- Posts: 2
- Joined: Mon Sep 27, 2021 16:20
- Has thanked: 1 time
Who is online
Users browsing this forum: cgiannakidis70 and 16 guests