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tickets 5510 and 5570

Posted: Fri Aug 06, 2021 23:03
by FireNLD
Hi,

Since the tickets remain unanswered after almost 2 weeks and constant updates from my side. Whats the status of these two tickets?

5510 is a GNX base returned for repair.
5577 is a MCG pro + gunfighter returned for a refund within the 14 days upon receipt.

Thanks in advance.

Re: tickets 5510 and 5570

Posted: Fri Aug 06, 2021 23:27
by Eduard VKB FSC
Hi FireNLD,

Sorry for some delay with my answer. The tickets are replied. The replacement part is to be shipped tomorrow. Returned item is inspected and refunded.

Re: tickets 5510 and 5570

Posted: Fri Aug 06, 2021 23:30
by FireNLD
Thanks for the reply and quick action now!