VKB-SIM

Hi VKB,

Can I please get a replacement for my Gunfighter Mk III? It came to me broken and I have yet to hear from your support in over 24 hours. I can't use the sticks that I spent $900 on.

EU agent has confirmed receiving the ticket; the part will be shipped shortly.

Thanks for the update! May I ask how long will it take before the replacement will be shipped? It's been four days without any news on the PCB's status

Hi zencryst,

The replacement PCB was sent last Friday. If the tracking link is not shared via the ticket yet, it will be shared shortly.