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Ticket #5285

Posted: Mon Jun 28, 2021 13:52
by 40MikeMike
Hi,

Has the replacement part been sent yet? I asked through the ticket system and got no response.

It has been 21 days since I reported the issue and 20 days since you said it would be posted tomorrow. I can barely use the stick that I paid over 500 euro for.

Re: Ticket #5285

Posted: Wed Jun 30, 2021 1:29
by Eduard VKB FSC
Hi 40MikeMike,

Sorry that your grip is not fixed yet. We will re-send it via fast delivery service asap. I will provide the tracking number via the ticket.

Re: Ticket #5285

Posted: Thu Jul 01, 2021 20:06
by 40MikeMike
Thank you. I hope it arrives quickly, I really like the grip!