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Happy one year anniversary to support ticket #2343
Posted: Sat May 29, 2021 15:06
by tilaus
My sticks still patiently waiting for working parts. It's been too long, can you pretty please, with sugar on top, help me with my issue
Re: Happy one year anniversary to support ticket #2343
Posted: Wed Jun 02, 2021 1:05
by Eduard VKB FSC
Hello tilaus,
that's very unfortunate ticket... I will send you the replacement grip this week for the final fix. Sorry for such a long resolution time.
Re: Happy one year anniversary to support ticket #2343
Posted: Wed Jun 30, 2021 21:49
by tilaus
It's been another month, still nothing
Re: Happy one year anniversary to support ticket #2343
Posted: Thu Jul 01, 2021 7:15
by AeroGator
Sorry from the headquarters.
We're on it now.
Sorry.
Re: Happy one year anniversary to support ticket #2343
Posted: Mon Jul 05, 2021 1:29
by Eduard VKB FSC
tilaus wrote:It's been another month, still nothing
Hello tilaus, the replacement grip is ready to be shipped. Can you please confirm your shipping address via the ticket ? Then we will ship the replacement immediately.