Happy one year anniversary to support ticket #2343

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tilaus
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Happy one year anniversary to support ticket #2343

Postby tilaus » Sat May 29, 2021 15:06

My sticks still patiently waiting for working parts. It's been too long, can you pretty please, with sugar on top, help me with my issue
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Eduard VKB FSC
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Re: Happy one year anniversary to support ticket #2343

Postby Eduard VKB FSC » Wed Jun 02, 2021 1:05

Hello tilaus,

that's very unfortunate ticket... I will send you the replacement grip this week for the final fix. Sorry for such a long resolution time.
VKB store in Europe - http://flightsimcontrols.com
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tilaus
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Re: Happy one year anniversary to support ticket #2343

Postby tilaus » Wed Jun 30, 2021 21:49

It's been another month, still nothing
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AeroGator
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Re: Happy one year anniversary to support ticket #2343

Postby AeroGator » Thu Jul 01, 2021 7:15

Sorry from the headquarters.
We're on it now.
Sorry.
Best Regards,
AeroGator
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Eduard VKB FSC
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Re: Happy one year anniversary to support ticket #2343

Postby Eduard VKB FSC » Mon Jul 05, 2021 1:29

tilaus wrote:It's been another month, still nothing

Hello tilaus, the replacement grip is ready to be shipped. Can you please confirm your shipping address via the ticket ? Then we will ship the replacement immediately.
VKB store in Europe - http://flightsimcontrols.com
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