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I need urgent help with ticket #4955

Posted: Mon May 03, 2021 11:49
by icedstar
Yesterday I ordered by mistake the Gladiator NXT for the left hand instead of the right hand and I've been trying everything to get in touch with you guys to change the order or cancel it so I can order the right one without any luck, I really hope this works because I don't want to receive the wrong stick and have to send it back.

Re: I need urgent help with ticket #4955

Posted: Mon May 03, 2021 18:38
by Eduard VKB FSC
Hi icedstar,
Thanks for your order ! It has been changed for right-handed variant. We aim to ship it by the end of the week as the shipping from HQ is delayed for few days due to public hoidays in China.

Re: I need urgent help with ticket #4955

Posted: Mon May 03, 2021 19:39
by icedstar
Thank you very much for the fast reply Eduard, can't wait to have it here!

Re: I need urgent help with ticket #4955

Posted: Mon May 10, 2021 17:56
by loitho
Hi Icedstar, I ordered the same day as you it seems, has your joytick shipped yet? Mine is still in processing