VKB-SIM

Hi,

I ordered a gladiator NXT on 24th of feb, but it was returned to you by DHL due to "Customs data incorrect, return to shipper"

I've raised a couple of tickets and emailed about this but got no reply? Did you get it back? are you going to resend? If not, can i get a refund?

Cheers, Ewan

Hi ewan,

Sorry for keeping you waiting.

Yes, the parcel has been returned back. We will ship via PostNL now instead of DHL. PostNL seems more reliable for your destination.

Thanks!

Arrived today thanks post NL!