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No Reply : Ticket #4419 about a broken cable
Posted: Sun Mar 28, 2021 2:28
by Vostok
Hello,
I made a request to the EU support (Ticket #4419) on March 1st which remains unanswered. I would need a replacement cable for my Gladiator NXT.
Would it be possible for someone to answer me?
Regards,
Re: No Reply : Ticket #4419 about a broken cable
Posted: Mon Mar 29, 2021 1:04
by Eduard VKB FSC
Hello Vostok,
Sorry for missing your ticket. The replacement cable will be shipped tomorrow.
Re: No Reply : Ticket #4419 about a broken cable
Posted: Tue Mar 30, 2021 3:17
by Madgun
Ticket #4735 Damaged Connector Cable of Gladiator Premium Right
I got the same issue
Re: No Reply : Ticket #4419 about a broken cable
Posted: Wed Mar 31, 2021 22:10
by Vostok
Eduard VKB FSC wrote:Hello Vostok,
Sorry for missing your ticket. The replacement cable will be shipped tomorrow.
No worries, thanks for your answer. As long as I can repair my stick in the end I'm happy (moreover the quality of your products has nothing to do with this incident, I prefer to specify it if some readers came across this subject thinking it's a design defect : it's not)