VKB Shipping to UK
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Re: VKB Shipping to UK
I've just ordered a gladiator nxt premium and I've been charged the full 168.39 eur, i've paid via paypal as well.
Will I get charged again for vat? also what are the import costs for this to the uk? how much more can I expect to pay?
Will I get charged again for vat? also what are the import costs for this to the uk? how much more can I expect to pay?
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Re: VKB Shipping to UK
Ok I've just verified this. Basically if you look at the website as a logged off customer you see the prices with EU vat included. As soon as you log in and you are recognized as uk customer, the VAT is removed BUT the website still says "including EU VAT" which is a bit misleading All is well though
Re: VKB Shipping to UK
Ah i see now, yeah nothing to worry about then, I'm still interested to know the true final imported costs
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Re: VKB Shipping to UK
The pricing can be a bit misleading as bravoleader mentioned above. This is something I raised a few weeks ago in a support ticket which led them to add the 'incl VAT for EU only' but it is still confusing if you view the store when logged out vs. logged in with your country set to 'UK'.
At least we aren't being overcharged - the pricing is correct just not displayed in the clearest way.
At least we aren't being overcharged - the pricing is correct just not displayed in the clearest way.
Re: VKB Shipping to UK
Will VKB ship the rudder pedal set to the UK ? I notice something about the EU but wasn’t sure ?
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Re: VKB Shipping to UK
They sure will; my improved anti-torque control in the Huey will attest to that!
(got my T-Rudders a couple of months ago here in sunny Sussex! )
(got my T-Rudders a couple of months ago here in sunny Sussex! )
Re: VKB Shipping to UK
When do you have to pay the vat? my stick is in tamworth according to UPS and I haven't yet been charged?
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Re: VKB Shipping to UK
Sane question. I got an email from UPS saying they have initiated the communication with the recipiement (me) but havent received anything from them?
will it be another email or a phone call?
F
will it be another email or a phone call?
F
Re: VKB Shipping to UK
I have just received the Gladiator NXT Premium that I ordered following the restock . Ordered on the 26th August. The price I paid at the checkout was about £ 151 with delivery. No further charges on delivery.
Delivery was to UK Nottingham.
Delivery was to UK Nottingham.
Re: VKB Shipping to UK
Chalk up another victim of UPS (UK).
Instead of delivering my MCG Ultimate to my home address or local UPS access point, the Edinburgh depot delivered it to the Amazon warehouse in Dunfermline - virtually no chance of that being recovered!
I've logged a ticket with VKB support to get a replacement/claim against UPS.....honestly, they are incompetent!
Instead of delivering my MCG Ultimate to my home address or local UPS access point, the Edinburgh depot delivered it to the Amazon warehouse in Dunfermline - virtually no chance of that being recovered!
I've logged a ticket with VKB support to get a replacement/claim against UPS.....honestly, they are incompetent!
Re: VKB Shipping to UK
I don’t want to take away from all this trouble with UPS, but on a good note I ordered a package late on a Saturday night, it shipped Monday, on Tuesday it was in the UK and I paid my VAT and it was with me Weds. Guess I got lucky and glad I didn’t read this first haha!
- Eduard VKB FSC
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Re: VKB Shipping to UK
I would like to update this thread to make it less negative. Of course sometimes some faults occur but I would say more than 99% of parcels sent to the UK are delivered in time and without any issues. It was some delays and confusion in the first three months of 2021 due to new post-Brexit situation but since then new processes were established well so delivery quality is just like to any other destinations. It is my opinion based on our own statistics and experience.
Anyway, even if anything happens we fix it together with UPS.
Anyway, even if anything happens we fix it together with UPS.
VKB store in Europe - http://flightsimcontrols.com
Re: VKB Shipping to UK
Can I just clarify for my own understanding? Checkout price for Gladiator NXT Premium is currently €168, that includes €15.70 for shipping. So in GBP that is currently £141.
Now on top of that I'd need to pay UPS the 20% VAT = £28?
Plus £11 to UPS for customs..
Is that correct? So final delivered & imported cost would be 141 + 28 + 11 = £180 approx.?
I read in this thread that some UK buyers did not get billed for clearance or VAT?
Now on top of that I'd need to pay UPS the 20% VAT = £28?
Plus £11 to UPS for customs..
Is that correct? So final delivered & imported cost would be 141 + 28 + 11 = £180 approx.?
I read in this thread that some UK buyers did not get billed for clearance or VAT?
- fallout9
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