VKB Shipping to UK

Moderator: AdminGroup

Jonesey80
Posts: 3
Joined: Fri May 14, 2021 9:55

Re: VKB Shipping to UK

Postby Jonesey80 » Fri May 14, 2021 10:01

I've just ordered a gladiator nxt premium and I've been charged the full 168.39 eur, i've paid via paypal as well.
Will I get charged again for vat? also what are the import costs for this to the uk? how much more can I expect to pay?

bravoleader
Posts: 51
Joined: Thu Nov 19, 2020 13:29
Been thanked: 3 times

Re: VKB Shipping to UK

Postby bravoleader » Fri May 14, 2021 11:05

Ok I've just verified this. Basically if you look at the website as a logged off customer you see the prices with EU vat included. As soon as you log in and you are recognized as uk customer, the VAT is removed BUT the website still says "including EU VAT" which is a bit misleading :D All is well though :)

Jonesey80
Posts: 3
Joined: Fri May 14, 2021 9:55

Re: VKB Shipping to UK

Postby Jonesey80 » Fri May 14, 2021 12:26

Ah i see now, yeah nothing to worry about then, I'm still interested to know the true final imported costs

bravoleader
Posts: 51
Joined: Thu Nov 19, 2020 13:29
Been thanked: 3 times

Re: VKB Shipping to UK

Postby bravoleader » Fri May 14, 2021 13:16

You need to add the UK VAT to it so around 20% I believe :o

Althar93
Posts: 15
Joined: Sun Mar 14, 2021 15:10
Been thanked: 2 times

Re: VKB Shipping to UK

Postby Althar93 » Fri May 14, 2021 13:50

The pricing can be a bit misleading as bravoleader mentioned above. This is something I raised a few weeks ago in a support ticket which led them to add the 'incl VAT for EU only' but it is still confusing if you view the store when logged out vs. logged in with your country set to 'UK'.

At least we aren't being overcharged :) - the pricing is correct just not displayed in the clearest way.

Sipha
Posts: 9
Joined: Thu Mar 04, 2021 12:35
Been thanked: 3 times

Re: VKB Shipping to UK

Postby Sipha » Mon May 17, 2021 12:12

Will VKB ship the rudder pedal set to the UK ? I notice something about the EU but wasn’t sure ?

TrueWeevie
Posts: 113
Joined: Thu Jun 15, 2017 22:38
Has thanked: 111 times
Been thanked: 33 times

Re: VKB Shipping to UK

Postby TrueWeevie » Tue May 18, 2021 10:59

They sure will; my improved anti-torque control in the Huey will attest to that! :wink:

(got my T-Rudders a couple of months ago here in sunny Sussex! :wink: )

Jonesey80
Posts: 3
Joined: Fri May 14, 2021 9:55

Re: VKB Shipping to UK

Postby Jonesey80 » Wed May 19, 2021 9:16

When do you have to pay the vat? my stick is in tamworth according to UPS and I haven't yet been charged?

bravoleader
Posts: 51
Joined: Thu Nov 19, 2020 13:29
Been thanked: 3 times

Re: VKB Shipping to UK

Postby bravoleader » Thu May 20, 2021 11:30

Sane question. I got an email from UPS saying they have initiated the communication with the recipiement (me) but havent received anything from them?
will it be another email or a phone call?

F

BadHat
Posts: 1
Joined: Wed Sep 01, 2021 20:51
Been thanked: 1 time

Re: VKB Shipping to UK

Postby BadHat » Wed Sep 01, 2021 20:57

I have just received the Gladiator NXT Premium that I ordered following the restock . Ordered on the 26th August. The price I paid at the checkout was about £ 151 with delivery. No further charges on delivery.
Delivery was to UK Nottingham.

GordonH
Posts: 4
Joined: Thu Sep 09, 2021 19:07
Has thanked: 1 time

Re: VKB Shipping to UK

Postby GordonH » Thu Sep 09, 2021 19:45

Chalk up another victim of UPS (UK).

Instead of delivering my MCG Ultimate to my home address or local UPS access point, the Edinburgh depot delivered it to the Amazon warehouse in Dunfermline - virtually no chance of that being recovered!

I've logged a ticket with VKB support to get a replacement/claim against UPS.....honestly, they are incompetent!

Dom
Posts: 4
Joined: Mon Dec 03, 2018 5:26
Has thanked: 7 times

Re: VKB Shipping to UK

Postby Dom » Sun Oct 03, 2021 3:32

I don’t want to take away from all this trouble with UPS, but on a good note I ordered a package late on a Saturday night, it shipped Monday, on Tuesday it was in the UK and I paid my VAT and it was with me Weds. Guess I got lucky and glad I didn’t read this first haha!

User avatar
Eduard VKB FSC
Posts: 680
Joined: Sat Oct 10, 2015 13:39
Has thanked: 213 times
Been thanked: 281 times

Re: VKB Shipping to UK

Postby Eduard VKB FSC » Mon Oct 04, 2021 1:11

I would like to update this thread to make it less negative. Of course sometimes some faults occur but I would say more than 99% of parcels sent to the UK are delivered in time and without any issues. It was some delays and confusion in the first three months of 2021 due to new post-Brexit situation but since then new processes were established well so delivery quality is just like to any other destinations. It is my opinion based on our own statistics and experience.

Anyway, even if anything happens we fix it together with UPS.
VKB store in Europe - http://flightsimcontrols.com

Sprool
Posts: 21
Joined: Thu Dec 30, 2021 13:47
Has thanked: 3 times
Been thanked: 1 time

Re: VKB Shipping to UK

Postby Sprool » Thu Dec 30, 2021 16:51

Can I just clarify for my own understanding? Checkout price for Gladiator NXT Premium is currently €168, that includes €15.70 for shipping. So in GBP that is currently £141.
Now on top of that I'd need to pay UPS the 20% VAT = £28?
Plus £11 to UPS for customs..
Is that correct? So final delivered & imported cost would be 141 + 28 + 11 = £180 approx.?

I read in this thread that some UK buyers did not get billed for clearance or VAT?

User avatar
fallout9
Posts: 5160
Joined: Wed Oct 03, 2018 20:37
Has thanked: 207 times
Been thanked: 1217 times

Re: VKB Shipping to UK

Postby fallout9 » Thu Dec 30, 2021 22:01

Your calculations are correct.


Return to “VKB FSC Europe”

Who is online

Users browsing this forum: No registered users and 21 guests