URGENT - Changed order, but original order being shipped?

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sarum4n
Posts: 5
Joined: Sun Sep 13, 2020 1:58
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URGENT - Changed order, but original order being shipped?

Postby sarum4n » Tue Sep 22, 2020 1:34

Hi guys,
on September 16th I opened the ticket #3094 and asked to change the order #11098 from Gladiator NXT to Gunfighter Mk.III + SCG Premium R(ight) (I think the product code should be VKBSIM-S-GF-MK3-SGP-R01).
My request was accepted and I was told that I would have received a new invoice from you.
Well, I did not receive any new invoice and a few minutes ago UPS sent me an email telling me I am going to receive my order from you.
I fear that you are going to ship the original order (the Gladiator NXT)!
Could you please verify and change my order correctly so that I receive my new invoice and can have a Gunfighter Mk.III + SCG Premium R(ight)?
Thanks.

sarum4n
Posts: 5
Joined: Sun Sep 13, 2020 1:58
Been thanked: 1 time

Re: URGENT - Changed order, but original order being shipped?

Postby sarum4n » Tue Sep 22, 2020 12:39

EDIT: Solved. I received the new invoice and arranged the order with customer support. Thank you very much.


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