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14 days after return request still no reply

Posted: Fri Aug 07, 2020 17:33
by Harry84
Hi,

Appreciate it hasn't been that long since you got back from summer break but it has now been long enough to warrant a reply of some kind to my request to return this Gladiator K. Ticket 2744 and 2742 both submitted 14 days ago.

Cheers,

Harry

Re: 14 days after return request still no reply

Posted: Fri Aug 07, 2020 20:59
by Escapetaxi
Helloh!

If Eduard reads this, it would be nice, if he could also take a look at my Ticket #1966.

Sorry for missusing your Thread.


Have nice Weekend!

Re: 14 days after return request still no reply

Posted: Sat Aug 08, 2020 5:03
by UIV
I'll contact our EU dealer ASAP.

Re: 14 days after return request still no reply

Posted: Tue Aug 11, 2020 1:00
by Eduard VKB FSC
Harry84 wrote:Appreciate it hasn't been that long since you got back from summer break but it has now been long enough to warrant a reply of some kind to my request to return this Gladiator K. Ticket 2744 and 2742 both submitted 14 days ago.


Hello Harry,
of course, if you informed us that you prefer to return the item and it happened within two weeks since the item is arrived, your return will be accepted. No worries about delay which is caused by us.

I believe my colleague is already in contact with you.

Escapetaxi wrote:If Eduard reads this, it would be nice, if he could also take a look at my Ticket #1966.


Hello Escapetaxi,
thanks for reminding. I am on that ticket now.