VKB-SIM

Hello, here is almost 2 weeks that I received but joystick and the next day I opened a ticket for problems.
I opened a ticket the very next day for several malfunction

1-le joystick de droit a des point dur sur l'axe Z
2-the left joystick is not detected not the bases, I tried on the 2 bases, none of them found it, however the right joystcik which with the defective Z axis and not recognized not the bases.
3-I tried several times to stay the joystick via the site and forum instructions but nothing works.

For 1 week, I have not heard from support who told me that they are contacting the social headquarters
suddenly I opened a new ticket last night that I have 2 unusable joysticks and no more new ones


here are the 2 ticket numbers #2712 #2754
photos and video are available on the tickets


Is it possible to have a feedback from you because at 450 the 2 joysticks I am disappointed and I understand that there may be faults in the fabriction but that it tightened the support from you on 2 new joystick unusable !! Redemption or sending of 2 new joysticks in working order?


Thanks Julien

Thank you for message.
Our European partner is on vacation until August 3rd. Do you have the opportunity to contact our support engineer via skype?

no I was not in contact with the support on skype

PM me your Skype ID please. Our support engineer will contact you by Skype.