Order still processing

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Reax178
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Order still processing

Postby Reax178 » Tue Jun 30, 2020 16:31

Hello,
I ordered a VKB-Sim Gladiator K (China Express Airlift) - SCG Premium-R(ight) on June 23, 2020 ( last tuesday ), you are surely busy and it's normal, but it would be very helpful if i could get an update on the status of my order ( number #10196 ), thanks !

Dambala
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Re: Order still processing

Postby Dambala » Wed Jul 01, 2020 8:54

As i remember airdrop is always friday in Europe, so if you buy it on thursday it's possible to late for the vendor to order it from VKB Base (Packaging, Tax, Import fees to europe last but not least Covid-19). I order also some stuff last week and i got a message that it will be arrive on the next week, friday, in the Netherlands.
my first GF come over china and that was hard to wait ;)

Reax178
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Re: Order still processing

Postby Reax178 » Wed Jul 01, 2020 16:49

Thanks for your reply, i bought it on tuesday 23rd so i guess it will be shipped this friday (i hope !), i'll wait one more week then :)

spelbound
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Re: Order still processing

Postby spelbound » Wed Jul 08, 2020 16:38

Did your order status change. I have the same issue and they did not respond to my ticket.

crnppscls
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Re: Order still processing

Postby crnppscls » Wed Jul 08, 2020 22:44

When did you put your order in ?

I’ve got a GfIII on order from 30/6 and it’s still processing.
Not the end of the world or anything but it would be cool to know how long I will be waiting.

spelbound
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Re: Order still processing

Postby spelbound » Wed Jul 08, 2020 23:50

Yeah exactly! Doesn't take much to communicate.

I ordered mine Saturday. Let's hope both of ours get processed on Friday then.

Reax178
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Re: Order still processing

Postby Reax178 » Thu Jul 09, 2020 15:36

Hi, I just got it yesterday, they shipped it to me last friday, hope you'll get yours soon !

crnppscls
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Re: Order still processing

Postby crnppscls » Thu Jul 09, 2020 17:00

spelbound wrote:Yeah exactly! Doesn't take much to communicate.

I ordered mine Saturday. Let's hope both of ours get processed on Friday then.


I got my tracking info today. So looks like it’s shipping tomorrow. Hope yours does also

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Eduard VKB FSC
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Re: Order still processing

Postby Eduard VKB FSC » Mon Jul 13, 2020 0:37

Hey guys,

I believe we did reply to all tickets. We try to do our best and answer them as soon as possible but in some cases it could take a day or two (depends on the load)

To clarify China Express Airlift process:

- every Thursday night we collect all open orders for China Express Airlift and send it to HQ
- it is processed by HQ guys and shipped to us via Express delivery service (on Friday)
- the orders arrive to us next week Tuesday or Wednesday and we start shipping individual orders immediately

So, the best way is to place your order before end of business day on Thursday and most likely the order will be delivered to your address by the end of the next week.
VKB store in Europe - http://flightsimcontrols.com

Matqo
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Re: Order still processing

Postby Matqo » Mon Jul 13, 2020 18:58

Sorry to hijack the thread however as shipping is being discussed I thought I'd ask here; is there any ETA on the July stock of Gunfighter 3's here in EU?

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Eduard VKB FSC
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Re: Order still processing

Postby Eduard VKB FSC » Tue Jul 14, 2020 1:14

Hi Matqo,

The ocean cargo with Gunfighter Mk.III is on its way. It is expected to arrive in the first half of August.
VKB store in Europe - http://flightsimcontrols.com


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