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MCG Pro grip has never worked out the box - stick light flashing red

Posted: Sun Jun 07, 2020 12:25
by paddy
Hello Support,

I have both the KG12 grip and the MCG Pro but the latter has never worked.
I have the Gunfighter MK.I base.

If I put the KG12 grip on the base, the stick light immediately goes green.
If I put the MCG Pro grip on the base, it stays flashing red - what is not working please?

I attach files showing vkbdevcfg with no stick attached and with the KG12 attached. If I mount the MCG Pro it shows as if there is no stick attached and the blackbox stick light flashes red.

My MCG has print on the side to show it is LOT 1017\01

Thank you,

Robert

Re: MCG Pro grip has never worked out the box - stick light flashing red

Posted: Sun Jun 07, 2020 13:34
by Ron61
When changing KG12 to MCG, you need to change the firmware for this grip. And only after that and calibration will it work.
All extreme software is here.

Re: MCG Pro grip has never worked out the box - stick light flashing red

Posted: Sun Jun 07, 2020 20:00
by paddy
IMG_2652.jpg
In in the interim to your post I have now to revert to the KG12 grip but now that doesn't work.

Look at my gunfighter base, have I somehow broken one of the contacts when swapping over grips? (Bottom right one)

Re: MCG Pro grip has never worked out the box - stick light flashing red

Posted: Sun Jun 07, 2020 21:00
by fallout9
That looks bad. Should fill up a service ticket with your vendor to get new parts.

Re: MCG Pro grip has never worked out the box - stick light flashing red

Posted: Wed Jun 17, 2020 15:12
by zeff013
Given the fact, that it is Rev.A GF base, there is one more thing to consider: what revision the MCG is.
In case MCG is Rev.B - it will be hard, if not impossible, to make it work.