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Ticket not being answered
Posted: Sat Oct 12, 2019 22:44
by Hämogoblin
Not sure if this is the right way, but I've been waiting for an answer to my ticket for almost 9 days now. I hope Eduard sees this and can tend to it. Ticket number is 1595.
Thanks in Advance
Hämogoblin
Re: Ticket not being answered
Posted: Mon Oct 14, 2019 23:57
by Eduard VKB FSC
No problem, I am on this case right now.
Re: Ticket not being answered
Posted: Fri Oct 25, 2019 0:53
by Mr Dinsdale
Any chance of getting a reply on #1597?
It's been 20 days and still not really sure what's going on with it.
Cheers!
Re: Ticket not being answered
Posted: Fri Oct 25, 2019 17:58
by Eduard VKB FSC
Sorry, it has been just replied. Usually, the order status is almost instantly corrected by PayPal itself when initially it shows as Cancelled.
Re: Ticket not being answered
Posted: Wed Oct 30, 2019 20:05
by Lain
Waiting for 11 days now for a reply to #1439.
Please fix the ticket system!