Order on hold for 3 days after bank transfer

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juggernog777
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Joined: Fri May 24, 2019 2:12

Order on hold for 3 days after bank transfer

Postby juggernog777 » Fri May 24, 2019 2:15

I placed my order on the 20th of May and I made the bank transfer within Europe. I am still seeing the "On Hold" status on the order. Is it normal to take this long to confirm the payment?

aklambda
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Re: Order on hold for 3 days after bank transfer

Postby aklambda » Fri May 24, 2019 10:03

For my last order it also took them a couple of days to process payment. When I have learned one thing, that if you want some VKB device, you need to be patient in all aspects. The quality is well worth it though. Still, if you don't hear anything in the next couple of days, I would (just to be save) drop a support ticket. Or maybe Eduard is responding here in this thread as well to let you know.


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