Where do I open a support ticket for EU customers on the EU dealer site?

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flashben
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Where do I open a support ticket for EU customers on the EU dealer site?

Postby flashben » Wed Apr 03, 2019 17:14

Hi,

I have some issues on the Ballbearings on my gunfighter of which I asked about on the technical forums but I was advised to open a support ticket, but where do I make a ticket on https://flightsimcontrols.com?

hon0
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Re: Where do I open a support ticket for EU customers on the EU dealer site?

Postby hon0 » Wed Apr 03, 2019 17:27

You need to go into https://flightsimcontrols.com/my-account/orders/ and click on get help, for the related order.
VKB Devcie Config v0.91.26 - Firmware version: v1.994

flashben
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Re: Where do I open a support ticket for EU customers on the EU dealer site?

Postby flashben » Wed Apr 03, 2019 17:36

I don't see my gunfighter order in that list wtf, how do I get a support ticket now?!

hon0
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Re: Where do I open a support ticket for EU customers on the EU dealer site?

Postby hon0 » Wed Apr 03, 2019 18:09

VKB Devcie Config v0.91.26 - Firmware version: v1.994

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AeroGator
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Re: Where do I open a support ticket for EU customers on the EU dealer site?

Postby AeroGator » Thu Apr 04, 2019 3:55

Just to say that we will of course help, just we NEED o make this dealers' ticketing system work.
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AeroGator

flashben
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Re: Where do I open a support ticket for EU customers on the EU dealer site?

Postby flashben » Sat Apr 06, 2019 17:41

Hi, Is it possible to restore my purchase/order list on the EU webshop? My gunfighter purchase disappeared from the orders list that is why i couldn't open a ticket for it.


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