Order complete issue

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Starfer
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Order complete issue

Postby Starfer » Tue Dec 25, 2018 5:03

Hi, so i've purchased a gladiator mkII and the status says it's complete...but it's not, the item did not arrived to my house and i've no DHL tracking number to know where it is, also i the transaction was done yesterday so it's impossible to be completed.

Please help.

Order #5280

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Eduard VKB FSC
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Re: Order complete issue

Postby Eduard VKB FSC » Wed Dec 26, 2018 0:25

Hello,

Thank you for the purchase ! Your order has been shipped on the 24th. Considering the holiday time it could be delivered next week, hopefully on Monday. The transaction marked completed as we processed and shipped the item. You should have received automated email with the tracking information. For your convenience, I will send the link for your shipment also via PM.

Best regards,
Eduard
VKB store in Europe - http://flightsimcontrols.com

Starfer
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Re: Order complete issue

Postby Starfer » Wed Dec 26, 2018 1:50

YAY!!! can't wait. Eduard, thank you so much.


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