FSC web store updates and feedback

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Dambala
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Re: FSC web store updates and feedback

Postby Dambala » Sun Jun 28, 2020 8:17

Much faster restock & delivery. my first VKB pieces was over china, thanks daisy. But im really like the European store, no more extra fee's. Just a little question 'IF' my first GF II (direkt import Aliexpress VKB) makes trouble can i sent it too service over the European vendor?

Olyheaded
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Re: FSC web store updates and feedback

Postby Olyheaded » Sat Nov 07, 2020 1:54

Please check support ticket #3331. Ive had no response to it or contact emails and my order has now been shipped to the wrong address.

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JG4_Karaya
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Re: FSC web store updates and feedback

Postby JG4_Karaya » Thu Nov 26, 2020 20:29

So the Black Friday sale is on. Was looking forward to pick up a Gladiator NXT but it is not in stock even though the email that was sent out announcing the sale says it will be sold at 10% off.
Webshop still says that the next shipment is expected to arrive in the first week of December, yet the sale only runs until 30th of November.
Last edited by JG4_Karaya on Fri Nov 27, 2020 0:16, edited 1 time in total.

glu
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Re: FSC web store updates and feedback

Postby glu » Thu Nov 26, 2020 20:40

Hi !
Exactly the same ... Maybe tomorrow :roll:

Edit : store down now 19:00 utc +1, 502 bad gateway

Edit 2 : store up now 21:00 utc +1, my order is now processing :D

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JG4_Karaya
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Re: FSC web store updates and feedback

Postby JG4_Karaya » Fri Nov 27, 2020 0:17

Yea, it is in stock again. Sooner than expected and announced :wink:

Wildwilly
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Re: FSC web store updates and feedback

Postby Wildwilly » Sun Nov 29, 2020 16:07

In stock? WHERE can t see it

glu
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Re: FSC web store updates and feedback

Postby glu » Sun Nov 29, 2020 19:52

It was a very little window 3 days ago, the NXT was available 10 hours before running out of stock ...

snp
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Re: FSC web store updates and feedback

Postby snp » Tue Jan 26, 2021 21:56

Does the small, promising "sale" sign located on Gunfighter Mk III mean a €10 discount on just one grip variant of this stick or I'm missing something? :)

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Eduard VKB FSC
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Re: FSC web store updates and feedback

Postby Eduard VKB FSC » Wed Feb 03, 2021 2:02

it was a discount is only on MCG EN variant
big sale is typically offered on black friday only
VKB store in Europe - http://flightsimcontrols.com

CHaKa91
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Re: FSC web store updates and feedback

Postby CHaKa91 » Mon Feb 15, 2021 1:16

Eduard VKB FSC wrote:
We plan to introduce:
  • pre-order functionality; it should help to plan better each ocean cargo shipping to EU store so the manufacturing department will provide right articles based on your demand



Adding the pre-order function would greatly be appreciated, seeing that today 30mins after "back in sotck" email for Gladiator came in it was already sold out again :cry:

arconium
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Re: FSC web store updates and feedback

Postby arconium » Wed Feb 24, 2021 9:53

Was it really ? I did not get any mail.

CHaKa91
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Re: FSC web store updates and feedback

Postby CHaKa91 » Wed Feb 24, 2021 13:11

look at my post date, it was on the 14th, an email came that it was back in stock but we didnt get any confirmation if it was really back in stock or false email

DCS_Maverick
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Re: FSC web store updates and feedback

Postby DCS_Maverick » Thu Feb 25, 2021 0:19

I saw a post from VKB staff confirming that the notification on the 14th was a mistake, and that it wasn't in stock that day.

CHaKa91
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Re: FSC web store updates and feedback

Postby CHaKa91 » Thu Feb 25, 2021 13:02

I think yesterday showed that a Pre-Order system is badly needed

MACCCA55
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Re: FSC web store updates and feedback

Postby MACCCA55 » Wed Mar 10, 2021 16:39

Hi,
Yes. I ordered an item that was marked “in Stock”.
It certainly wasn’t marked “it will be here in the next 2 weeks”.

I think saying it is misleading is being very diplomatic.
I actually feel like I’ve been had and if I could get my money back today I would.

Not good. Sorry


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