Delays in order
Posted: Thu May 10, 2018 17:20
Hi,
Having read lots of mostly positive reviews of the T-Rudder MKIV pedals, I decided to buy myself a set.
I placed the order on April 24th and the website said that stock was available and would be shipped within 1-3days. However, what I wasn't expecting was a 2.5 week wait when stock was supposedly already readily available. To add, payment has already been taken, even though the item hasn't been shipped to me. In todays day and age, this is unheard of, Game retailers and the likes of eBay/Amazon only take payment when the item is shipped as this is when a contract is formed between the two parties.
I was really looking forward to receiving my item, but now have decided to just request a refund and my faith in VKB has now been damaged.
Has anybody else had these experiences?
Having read lots of mostly positive reviews of the T-Rudder MKIV pedals, I decided to buy myself a set.
I placed the order on April 24th and the website said that stock was available and would be shipped within 1-3days. However, what I wasn't expecting was a 2.5 week wait when stock was supposedly already readily available. To add, payment has already been taken, even though the item hasn't been shipped to me. In todays day and age, this is unheard of, Game retailers and the likes of eBay/Amazon only take payment when the item is shipped as this is when a contract is formed between the two parties.
I was really looking forward to receiving my item, but now have decided to just request a refund and my faith in VKB has now been damaged.
Has anybody else had these experiences?