Gunfighter MCG is on the way to EU

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corwin111
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Re: Gunfighter MCG is on the way to EU

Postby corwin111 » Sat Apr 21, 2018 0:02

I'm hoping for other shipping options than PostNL. The subcontractor they use in my country to finalize shipments are completely brain dead. It's a 2 week battle with them every time AFTER the parcel arrives. :(

badyear
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Re: Gunfighter MCG is on the way to EU

Postby badyear » Sat Apr 21, 2018 9:22

Thought it was DHL?

Slims
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Re: Gunfighter MCG is on the way to EU

Postby Slims » Sat Apr 21, 2018 13:43

Could this be the day i finally am able to order my long awaited Gunfighter and rudder pedals ? :D

picchio
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Re: Gunfighter MCG is on the way to EU

Postby picchio » Sat Apr 21, 2018 14:49

Of course. Just let me get my rudder pedals first :mrgreen:

Andy
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Re: Gunfighter MCG is on the way to EU

Postby Andy » Sat Apr 21, 2018 15:07

Do VKB also sell F5 keys, I have worn mine out because of my excitement and anticipation of ordering an MCG...

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Eduard VKB FSC
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Re: Gunfighter MCG is on the way to EU

Postby Eduard VKB FSC » Sun Apr 22, 2018 7:23

Guys, finally we have all parts tested as much as we could (it was only two of us, though) and the website is online.
  • The website should be mobile-friendly in all aspects.
  • The following payments are accepted: PayPal (+3,4%), Visa/Mastercard (+2%) and without extra cost iDEAL (NL), Bancontact(BE), Sofort (Germany, UK, Italy and more), E-PS (Austria) and direct bank transfer.
  • Shipping is possible in three ways: DHL, PostNL, local pickup (and DHL Express for South Africa only)
  • Support tickets are handled via central ticketing system and it is fully integrated with the store. Basically, you will need to login to your account in order to open a ticket and then all tickets are visible in the store account window.
  • Newsletters are served via Mailchimp
Now, nothing holds us to make EU store most customer-friendly within VKB : )

Please, let me know your experience when buying on the site. I am sure, it will be enough room for improvement.

WineCape wrote:Eduard, don't forget ordering support on the website for the AFRICAN continent (minus EURO VAT), as you have indicated earlier to me via my email query. :wink:

Hi WineCape,
Yes, I have added South Africa but the only option so far is DHL Express and it costs 140 EUR for 2kg (average GF). :(
I hope I could find some courier company with better prices...

corwin111 wrote:I'm hoping for other shipping options than PostNL. The subcontractor they use in my country to finalize shipments are completely brain dead. It's a 2 week battle with them every time AFTER the parcel arrives. :(

Hi Corwin111,
We have PostNL and DHL and with the new website I will be able to have three options for shipping: PostNL, DHL and local pickup ;) I would recommend to choose DHL when possible but for some countries, like France or Sweden, DHL is much more expensive than PostNL, especially for Southern France or Northern Sweden.
VKB store in Europe - http://flightsimcontrols.com

FoxDelta
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Re: Gunfighter MCG is on the way to EU

Postby FoxDelta » Sun Apr 22, 2018 7:49

Well, unfortunately i can t find the MCG pro for the MKI Gunfighter base, which u mentioned will also be available!
Is it coming too or just sold out?

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Eduard VKB FSC
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Re: Gunfighter MCG is on the way to EU

Postby Eduard VKB FSC » Sun Apr 22, 2018 7:54

FoxDelta wrote:Well, unfortunately i can t find the MCG pro for the MKI Gunfighter base, which u mentioned will also be available!
Is it coming too or just sold out?

Grips for GF MkI will be added as a product later. I am awaiting for price/availability info for expansions/smaller base plates etc. If I get it today, I will add by the end of the day.

We do not have a limitation on ordering them, no worries.
VKB store in Europe - http://flightsimcontrols.com

FoxDelta
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Re: Gunfighter MCG is on the way to EU

Postby FoxDelta » Sun Apr 22, 2018 7:57

shop is looking really nice!!!

BeTeK
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Re: Gunfighter MCG is on the way to EU

Postby BeTeK » Sun Apr 22, 2018 8:48

Hmm there is a bug in the website. It's imposible to create an account. In the bottom there is register link but it just points to my-account page and there is no create account link.

beezr
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Re: Gunfighter MCG is on the way to EU

Postby beezr » Sun Apr 22, 2018 10:22

Possible bug on ordering - card payment not registering expiry date

Slims
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Re: Gunfighter MCG is on the way to EU

Postby Slims » Sun Apr 22, 2018 10:30

Ordered, finally. Thanks a lot Eduard, now the long wait begins. There is something strange though, after you finish entering your CC data and click proceed to checkout it is rather not clear if the payment has been made, if the order is succesful. I had to check with my bank to see if they made the transfer.
Also there are no separate big base plates to order if i get the PRO version of the gunfighter with the extension and the small base plate. Is there a possibility to add the big baseplate as-well ?

badyear
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Re: Gunfighter MCG is on the way to EU

Postby badyear » Sun Apr 22, 2018 10:37

=
Last edited by badyear on Sun Apr 22, 2018 11:11, edited 1 time in total.

olivierluimeme
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Re: Gunfighter MCG is on the way to EU

Postby olivierluimeme » Sun Apr 22, 2018 10:38

Hello!

First feedback. Nice website!

The Account is created during the process order. No way to create it wihout ny the menu account.
1st order: all was passed without issue :mrgreen: (papal payment).
Now I have t wait ... again :roll: :lol:

See you!
Olivier

olivierluimeme
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Re: Gunfighter MCG is on the way to EU

Postby olivierluimeme » Sun Apr 22, 2018 10:42

Hello, Nice to see the website online now… It was a very long wait. :-) Thanks to confirm the availability and the estimate date of shipment! Have a good day !


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