Missing Warthog Adapter

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Cyph3r
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Missing Warthog Adapter

Postby Cyph3r » Sun Jun 26, 2016 1:27

Hi,

I ordered the Warthog Adapter with my VKB Black Mamba in January... My Vintage BM arrived a few weeks ago but still no sign of my Warthog adapter? When will I receive it?
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• Thrustmaster Warthog
• Saitek Combat Rudder Pedals

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Eduard VKB FSC
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Re: Missing Warthog Adapter

Postby Eduard VKB FSC » Tue Jun 28, 2016 10:49

Hello Cyph3er,

We have several paid orders for adapters and some missing adapters for Black Mamba orders. All those orders are still pending unfortunately as we were waiting for next production batch of adapters and at the same time VKB manufacturing was in process to move to the other location (to the other city).
Now the orders are being prepared for shipment to European store and I expect to have them in stock and dispatch missing adapters and standalone orders, hopefully, next week.

Thanks for your patience and sorry for delays with it.
VKB store in Europe - http://flightsimcontrols.com

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Re: Missing Warthog Adapter

Postby Cyph3r » Tue Jul 05, 2016 15:10

Eduard VKB FSC wrote:Now the orders are being prepared for shipment to European store and I expect to have them in stock and dispatch missing adapters and standalone orders, hopefully, next week.


Hi Eduard. Will the adapters be dispatched this week?

Thanks,
Intel i7 4710HQ | 16GB DDR3 | nVidia GTX970M | 1TB Samsung 850 Evo
-----------------------------------------------------------------------------------
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• Thrustmaster Warthog
• Saitek Combat Rudder Pedals

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Re: Missing Warthog Adapter

Postby Cyph3r » Mon Jul 11, 2016 10:44

Any news yet? :(
Intel i7 4710HQ | 16GB DDR3 | nVidia GTX970M | 1TB Samsung 850 Evo
-----------------------------------------------------------------------------------
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• Thrustmaster Warthog
• Saitek Combat Rudder Pedals

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Re: Missing Warthog Adapter

Postby Cyph3r » Wed Jul 13, 2016 16:08

Bump :(
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Re: Missing Warthog Adapter

Postby rrohde » Wed Jul 13, 2016 17:00

Sorry to hear that you're still waiting on your adapter! Also, the communication here is severely lacking on the part of "Eduard VKB FSC"; I really hope that this is solved for you soon...
VKB North America
https://VKBControllers.com

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Cyph3r
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Re: Missing Warthog Adapter

Postby Cyph3r » Thu Jul 14, 2016 17:03

Bump???
Intel i7 4710HQ | 16GB DDR3 | nVidia GTX970M | 1TB Samsung 850 Evo
-----------------------------------------------------------------------------------
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• Thrustmaster Warthog
• Saitek Combat Rudder Pedals

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Re: Missing Warthog Adapter

Postby Stefan79 » Wed Jul 20, 2016 16:42

I have the same problem.
I ordert my Warthog Adaptere 3rd May 2016 and since than silence...

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Re: Missing Warthog Adapter

Postby rrohde » Fri Jul 22, 2016 15:46

Okay, I am not a spokesperson or anything for VKB, but I felt bad for you guys that are still waiting on their TM Warthog adapters, so I contacted Daisy of VKB regarding this issue and here's what she said:

"Sorry for let you feel confused.
Last time when we sent adapters with joysticks to Eduard, he made mistakes and gave us wrong quantity of adapters. That's why some of you didn't receive adapters.
We are trying to prepare more adapters now. But factory need time for producing and assembling. When factory finish assembling, we can send to Europe directly to reduce time delay.

Thanks for your understanding.

Best regards
Daisy"


Hope this info is useful for you...
VKB North America
https://VKBControllers.com

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Cyph3r
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Re: Missing Warthog Adapter

Postby Cyph3r » Fri Jul 22, 2016 16:59

I have received an e-mail from Eduard confirming that I should receive my adapter soon. Fingers crossed :D
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• Thrustmaster Warthog
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Re: Missing Warthog Adapter

Postby Eduard VKB FSC » Fri Aug 05, 2016 10:35

This week VKB FSC Europe store has finally received Warthog adaptors. We plan to ship them to all awaiting customers today.
VKB store in Europe - http://flightsimcontrols.com

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Re: Missing Warthog Adapter

Postby Stefan79 » Mon Aug 15, 2016 11:08

Greetings Eduard,

Did you sent the adapters already ?
I still recived no message that it was sent out :(
I ordert it 3rd May 2016...

best regards

Stefan

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Eduard VKB FSC
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Re: Missing Warthog Adapter

Postby Eduard VKB FSC » Wed Aug 31, 2016 10:44

Stefan79 wrote:Did you sent the adapters already ?
I still recived no message that it was sent out :(
I ordert it 3rd May 2016...


Hello Stefan,

Currently adapters are sent to all customers who was ordered and paid it earlier. If you still didn't get it, please, send us an email to vkb@flightsimcontrols.com with your order number and we will check what happened.

The situation with adapters were a bit messy... I hope it is all cleared now and we will try to do our best to avoid it in the future.

Best regards,
Eduard
VKB FSC Europe
VKB store in Europe - http://flightsimcontrols.com


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