Questions and answers

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Eduard VKB FSC
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Questions and answers

Postby Eduard VKB FSC » Tue May 24, 2016 15:10

Hello all,

I would like to use this topic to answer questions to VKB FSC Europe. I hope it will clarify all burning questions related to our store in Europe, especially from the European community.
VKB store in Europe - http://flightsimcontrols.com

Kunz
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Re: Questions and answers

Postby Kunz » Tue May 24, 2016 16:42

I'm not from Europe, so I don't know if this belongs here, but I thought I'd ask. I'm from India (actually way down the South of India) and I'm looking to order the Gunfighter MK1 stick and eventually the throttle, if produced.

1. Do you deliver to India?
2. If yes to above, should I pre-order from the FSC Europe store or is there a FSC Asia store that I should order from?
3. What is the waiting time from pre-order to actual delivery?
4. Any prelim idea as to retail cost of the Gunfighter MK1? :D
5. Will the Warthog grip be available along with the Gunfighter MK1?

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Re: Questions and answers

Postby messiah » Wed May 25, 2016 1:09

When will we able to pre-order the Gladiator pro & T-Rudder Pedals Mk. IV in europe? or on the eu website?

Thanks!

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Eduard VKB FSC
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Re: Questions and answers

Postby Eduard VKB FSC » Thu May 26, 2016 10:20

Kunz wrote:I'm not from Europe, so I don't know if this belongs here, but I thought I'd ask. I'm from India (actually way down the South of India) and I'm looking to order the Gunfighter MK1 stick and eventually the throttle, if produced.

1. Do you deliver to India?
2. If yes to above, should I pre-order from the FSC Europe store or is there a FSC Asia store that I should order from?
3. What is the waiting time from pre-order to actual delivery?
4. Any prelim idea as to retail cost of the Gunfighter MK1? :D
5. Will the Warthog grip be available along with the Gunfighter MK1?


Hello Kunz,

I try to answer all your questions below:

1. Yes, VKB FSC Europe delivers to India.
2. You can order items from any VKB sellers (VKB direct, Stratojet or VKB FSC Europe) if they ship to India and you are satisfied with shipping cost and delivery time. There is no dedicated seller for India at the moment.
3. The waiting time depends. Usually, US customer receives the pre-orders faster due to simplier logistics. Waiting time depends on manufacturing capacity and number of issues facing during this manufacturing process (please, note that it is a new product for VKB despite of the fact that many components are already well tested and even produced). We currently estimate to receive Gladiators Pro in first half of July.
4. It is too early to estimate
5. Yes
VKB store in Europe - http://flightsimcontrols.com

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Eduard VKB FSC
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Re: Questions and answers

Postby Eduard VKB FSC » Thu May 26, 2016 10:23

messiah wrote:When will we able to pre-order the Gladiator pro & T-Rudder Pedals Mk. IV in europe? or on the eu website?


Hello Messiah,

We plan to start pre-order as soon as the freight with the item(s) is shipped to the Netherlands. So, basically 2-3 weeks before the actual arrival to the store in Europe. In this way we are more certain about availability of the items in stock and can inform our customers properly.

Cheers,
Eduard
VKB FSC Europe
VKB store in Europe - http://flightsimcontrols.com

Kunz
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Re: Questions and answers

Postby Kunz » Thu May 26, 2016 12:32

Thank you for your answers. Appreciate it :D

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Re: Questions and answers

Postby messiah » Sun May 29, 2016 23:37

Also ,Will you guys have the MK3 Pedals back in stock ever again?

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Re: Questions and answers

Postby Harrius » Mon May 30, 2016 18:43

Any chance of the EU vintage mambas being shipped this week?

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Re: Questions and answers

Postby Kailorn » Mon May 30, 2016 20:04

When Gladiator Pro Orders begin, Will we be able to purchase the warthog adapter aswell or those adapters would be available later in time? (I have a warthog grip that I want to use)

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Cyph3r
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Re: Questions and answers

Postby Cyph3r » Tue May 31, 2016 22:49

Harrius wrote:Any chance of the EU vintage mambas being shipped this week?


Also curious about this...

*EDIT*
Received my shipping notification this morning!
Intel i7 4710HQ | 16GB DDR3 | nVidia GTX970M | 1TB Samsung 850 Evo
-----------------------------------------------------------------------------------
• VKB Vintage Black Mamba Mk.III
• Thrustmaster Warthog
• Saitek Combat Rudder Pedals

SergeyevK
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Re: Questions and answers

Postby SergeyevK » Wed Jun 01, 2016 0:40

Got my shipping notice today (31/05). I should hopefully receive it tomorrow (01/06).

Harrius
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Re: Questions and answers

Postby Harrius » Wed Jun 01, 2016 11:28

Got shipping notification this morning! Happy days :)

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Eduard VKB FSC
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Re: Questions and answers

Postby Eduard VKB FSC » Thu Jun 02, 2016 10:30

Hi all,

messiah wrote:Also ,Will you guys have the MK3 Pedals back in stock ever again?


There will be no Mk.III on sale anymore.However, we start selling Mk.IV pedals soon. The items are already shipped from the factory (by sea). The ordering will be open soon but I can't tell how long the shipping and customs clearance will take.

Kailorn wrote:When Gladiator Pro Orders begin, Will we be able to purchase the warthog adapter aswell or those adapters would be available later in time? (I have a warthog grip that I want to use)


Yes, the adaptors will be available as well. Currently there is a shortage of adaptors and we are waiting for the next production batch to be finished.

Harrius wrote:Any chance of the EU vintage mambas being shipped this week?


We received EU Vintage Mamba's last Friday and all orders are shipped with DHL already. Shipping notice is sent automatically when DHL picks them up and processed and sometimes it is sent with a delay. All of them should be delivered to the end customers this week.
VKB store in Europe - http://flightsimcontrols.com

hon0
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Re: Questions and answers

Postby hon0 » Mon Jun 06, 2016 14:37

Hello.

I'm interrested by the GunFighter PRO and would like to ask if can have an estimated price? I'm already an owner of an Extended Warthog that I'm impatient to use with your new GimBal system.

At the moment I use Target Script a lot for my Warthog. What kind of software will we have with Vkb joystick?

Thanks, hon0 from France. Image

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Re: Questions and answers

Postby austrian_rookie » Tue Jun 07, 2016 12:25

fyi, finaly even I have received shipment notification... eduard messaged me on may 29th to ask for shipping adress, supposedly I didn't provide full shipping address...not sure why because my flighstimcontrols.com account order history details are showing the complete shipping address TWICE (two different orders, identical billing and adress details)! :mrgreen:
fsc.JPG

however, that message got stuck in the spam folder and I have answered with delay on june 3rd.... 4 days later, today on june 7th, I have received the notification of post-nl and I should receive the package until friday I guess :D

regards, have a good one!


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