Arrival of next batch

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DepressedWolfi
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Re: Arrival of next batch

Postby DepressedWolfi » Tue Jul 30, 2024 18:25

Calista_Harper wrote: My order (#55957) was placed on July 2nd.
Hopefully waiting is almost over.


I hope they ordered many... my order was placed on the 22nd of July.(#56571) I dont know how long i need to wait for my order...

Robban
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Re: Arrival of next batch

Postby Robban » Tue Jul 30, 2024 20:33

DepressedWolfi wrote:
Calista_Harper wrote: My order (#55957) was placed on July 2nd.
Hopefully waiting is almost over.


I hope they ordered many... my order was placed on the 22nd of July.(#56571) I dont know how long i need to wait for my order...


Order placed 8th of June here, waiting, waiting.....

Spags
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Re: Arrival of next batch

Postby Spags » Tue Jul 30, 2024 21:38

If my order from 8th of July is not in this shipment I would like my money back as I'm not waiting another god knows how long of silence. Customer service is disgraceful from what I've seen. Wished I had read these forums before ordering instead of getting excited from YouTube video reviews.

Calista_Harper
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Re: Arrival of next batch

Postby Calista_Harper » Tue Jul 30, 2024 22:20

I bet so many orders were placed during the anniversary sales (started July 5th if I'm not mistaken), it might take a while before those get shipped.

Warby
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Re: Arrival of next batch

Postby Warby » Tue Jul 30, 2024 23:34

Hi, I ordered on the 16th of June, order number #55418. Is there any news on ETA?
Thanks.

Robban
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Re: Arrival of next batch

Postby Robban » Tue Jul 30, 2024 23:36

Calista_Harper wrote:I bet so many orders were placed during the anniversary sales (started July 5th if I'm not mistaken), it might take a while before those get shipped.



Been waiting since 8th of June...

DepressedWolfi
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Re: Arrival of next batch

Postby DepressedWolfi » Wed Jul 31, 2024 7:45

They updated the news
https://flightsimcontrols.com/2024/05/30/backordered-gladiator-orders-updating-post/

Updated 30.07.2024:

The Gladiator batch is finally arrived to us today, on the 30th of July. The first orders placed in the beginning of June are on its way to the clients.

We expect to ship all orders placed in June by the end of this week. Next week all orders placed in July should be shipped as well.

Some Gladiator NXT EVO variants listed below are staying on backorder until the backlog is cleared and all pending orders are shipped.

NXT EVO Omni Throttle Premium Left-handed
NXT EVO Premium Right-handed
NXT EVO Standard Right-handed
NXT EVO KG12 (WWII)
All currently placed backorders for Gladiator NXT EVO will be fulfilled when all pending orders are processed and shipped. So, the waiting time for the new orders is about 2 weeks (estimated).


I hope they ship all orders

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Re: Arrival of next batch

Postby superFLOWus » Wed Jul 31, 2024 12:15

Wow, I ordered on July 2nd, so that means one additional week waiting.
Order Number #55944 and #56547

Damn, I really would‘ve hoped to receive my kit by this week latest :(

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Eduard VKB FSC
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Re: Arrival of next batch

Postby Eduard VKB FSC » Sat Aug 03, 2024 1:10

Calista_Harper wrote:Have enough products arrived with the shipment to cover all the orders up to July 2nd?
My order (#55957) was placed on July 2nd.
Hopefully waiting is almost over.


NaughtyBudgie wrote:55947 here - also on 2nd July. Really hoping there is enough stock!


Hi Calista_Harper and NaughtyBudgie
No worries. All orders backordered until now will be fulfilled from this batch. There is enough stock and the next batch is arriving soon. Just let us process the orders right. We allow our customers to place a new orders with "Consolidated" shipping. It is possible to add some items to the open order and save on shipping cost. It is useful feature since VKB product line is quite wide and some items might be considered to be added to the main order. Many people use it to add converters, OTA, GNX modules (SEM or THQ) etc but all that makes fulfillment more time-consuming.

I believe we should be able to process all June orders by Monday and then start with July orders so your orders should be shipped on Monday or Tuesday the latest.
VKB store in Europe - http://flightsimcontrols.com

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Eduard VKB FSC
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Re: Arrival of next batch

Postby Eduard VKB FSC » Sat Aug 03, 2024 1:15

superFLOWus wrote:Wow, I ordered on July 2nd, so that means one additional week waiting.
Order Number #55944 and #56547

Hi superFLOWus,

July 2nd is expected to be shipped on Monday or Tuesday.

DepressedWolfi wrote:I hope they ship all orders


Hi DepressedWolfi,
Yes, we have enough stock to cover all existing backorders.

Warby wrote:Hi, I ordered on the 16th of June, order number #55418. Is there any news on ETA?
Thanks.

Hi Warby,
We will process your order this weekend and ship it on Monday. You should receive tracking notification shortly soon :-)
VKB store in Europe - http://flightsimcontrols.com

superFLOWus
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Re: Arrival of next batch

Postby superFLOWus » Sat Aug 03, 2024 10:30

Thank you for getting back to us Eduard.
I really appreciate you taking the time to reply at the weekend. I hope that the situation for your team will ease a little in the future!

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Re: Arrival of next batch

Postby NaughtyBudgie » Sat Aug 03, 2024 12:07

Many thanks for the update. Appreciate your hard work.

DepressedWolfi
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Re: Arrival of next batch

Postby DepressedWolfi » Sat Aug 03, 2024 12:12

Thanks for the Short Update :D

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Re: Arrival of next batch

Postby Warby » Sun Aug 04, 2024 1:20

Thanks for the update.

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Re: Arrival of next batch

Postby Calista_Harper » Sun Aug 04, 2024 20:05

Thanks for the update, if all goes well I finally get my sticks by the end of the week, can't wait! :D


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